Clever Grades

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Human Resource Management (HRM) Suite

HRM Core Functions

1

Identify Needs

Determines how many and what type of workers are needed.
2

Hiring & Performance

Hires employees, manages their performance.
3

Motivation & Development

Ensures employees are motivated and developed.

Wellbeing & Inclusion Goals

✓

Work-Life Balance

Ensuring employees have time for both work and personal life.
✓

Mental Health Awareness

Promoting wellbeing, reducing stress.
✓

EDIB Focus

Equality, diversity, inclusion and belonging (EDIB).

Key Employment Types

⏱️

Part-time

Working fewer hours than full-time.
🏠

Remote/Hybrid

Work partially or fully outside office.
👤

Self-employed

Independent workers controlling own work.
🔄

Temporary

Limited fixed contract.

HRM Context and Termination

Defining the Scope

HRM involves managing people within a business to meet labour resource needs and support business goals. Strategic planning includes handling redundancy (job loss due to role no longer needed) versus dismissal (termination for conduct or capability).

Collective Bargaining

🧑‍💼
How do Trade Unions help employees beyond negotiating pay?
⚖️
They focus on improving working conditions, providing legal support, and promoting employee participation.

Organizational Authority Model

Authority → Delegation → Accountability
The flow of power and responsibility within the hierarchical structure, linking the power to make decisions to being held responsible for outcomes.

Motivation Strategy Pro Tip

💡

Empowerment Pays: Non-financial motivators like empowerment (involved in decision-making) and job enrichment (adding responsibilities) often lead to higher long-term retention than relying solely on financial methods.

Centralized vs. Decentralized

✅
CentralizedKey decisions made quickly at the top level. Ensures consistency across the business.
❌
DecentralizedDecision-making spread through levels. Allows quicker local response but risks inconsistent policy application.

The Selection Ledger

Step Description Assessment Tool
1. Candidate History CVs (curriculum vitae), Application forms
2. Personal Motivation Letters of application, References
3. Core Capability Interviews, Tests
4. Final Evaluation Group activities, Assessment centres

Leadership Style Summary

Comparing common leadership approaches and employee involvement.

Style Decisions By Input Speed Inspire Control Focus Goal
Auto Leader None Fast Low High Direction Compliance
Demo Team High Slow Med Med Consensus Agreement
Laissez Self Full Varies Low Low Independence Autonomy
Trans Shared High Med High Med Change Innovation
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HRM Flashcards
Term
HRM

What does HRM stand for?

Answer
Definition

Human Resource Management

Term
Purpose of HRM

What is the main purpose of HRM?

Answer
Definition

To manage people within a business to meet labour resource needs and support business goals.

Term
Employment Contracts

Name three types of employment contracts.

Answer
Examples

Part-time, full-time, temporary.

Term
Organisational Design

What is organisational design?

Answer
Definition

Creating business structures to support flexibility, growth, and innovation.

Term
Types of Organisational Structure

Give two types of organisational structure.

Answer
Examples

Hierarchical and matrix.

Term
Motivation

What is motivation in HRM?

Answer
Definition

Satisfying worker needs to improve recruitment, retention, and performance.

Term
Financial Motivation

Name two financial motivation methods.

Answer
Examples

Salary and bonuses.

Term
Employee Morale

What is employee morale?

Answer
Definition

The overall attitude and satisfaction employees have towards their work.

Term
Leadership Style

What leadership style involves employees in decision-making?

Answer
Example

Democratic leadership.

Term
Trade Unions

What is the role of trade unions in HRM?

Answer
Role

To represent workers and negotiate pay and conditions.

Term
Redundancy

What is redundancy?

Answer
Definition

Job loss due to the role no longer being needed.

Term
Selection Methods

What are two selection methods in recruitment?

Answer
Examples

Interviews and tests.

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🌸 HRM Quiz

1. What is the primary goal of HRM?

HRM focuses on managing employees to meet labor needs and support business goals.

2. Which employment type involves working outside the office?

Remote or hybrid work refers to working partially or fully outside the office.

3. Which of the following is a non-financial motivator?

Job enrichment improves job satisfaction by adding responsibilities, a non-financial motivator.

4. What does ‘delegation’ refer to in organisational design?

Delegation is assigning tasks and authority downward in the hierarchy.

5. Which leadership style involves little interference by the leader?

Laissez-faire leadership is a hands-off approach where employees self-manage.

📊 Results

  • Notes and Quiz
  • Business
  • AS Level
  • Human Resources
  • OCR